Goodwill Industries will demonstrate local, regional and global leadership in providing life-enhancing services to people with barriers to employment.

The Vision

We improve the lives of people with disabilities or other disadvantages through employment, training, and job placement opportunities.

The Mission

How to


Every time you donate gently used clothing or household goods to Goodwill, you help change a person’s life by giving him or her a chance to work. You can also claim your donations for tax deductions!

Frequently Asked Questions:

Q.How do I know what Goodwill accepts?

A.Donate smart, click here for a list of unacceptable items.

Q.How do I get my donations ready?

A.Clothing can be laundered and put in a bag or box. There is no need for hangers and many other acceptable items can be placed in boxes.

Q.Where do I take my donations?

A.You can take your donations to any one of our retail stores or donation stations during business hours. Each of our locations are attended, not just a drop box.

Q.Are you offering home pickups?

A.Yes, currently we are picking up in all areas within our region. Click here for more information.

Q.Why should I donate to Goodwill rather than another thrift store?

A.Goodwill stores are directly linked to the nonprofit mission of Goodwill Industries. Some other thrift stores are for-profit and others use a charity’s name to help increase donations. At Goodwill, the funds generated by the sales of donated items help to fund the programs that drive our mission. In 2013, Goodwill Industries of Northwest Ohio was named the Best Thrift Store by the Toledo City Paper. Forbes Magazine lists Goodwill as #10 of the top 100 Charities, and considers Goodwill to be the “most important social enterprise of 2013.” In 2011, Goodwills worldwide helped 190,000 people find jobs. Can any other thrift store say the same? Your donations help Goodwill make those accomplishments

Q.What happens to donated items that are not sold at Goodwill stores?

A.Our goal is to try to generate money to fund Goodwill programs from every item that is donated. Therefore, in most cases, we will do what we can to get items in salable shape. Other items that are too damaged for retail sales are sold to salvage brokers. Goodwill makes every attempt to ensure that no items are placed into area landfills. Goodwill has not put any textiles into landfills in over 30 years.

Q.If I shop at a Goodwill store, will I be depriving disadvantaged people of stuff they need?

A.No. Goodwill serves disadvantaged people by educating, training and placing them into jobs. By becoming gainfully employed, these individuals gain resources to buy the things they need. As Goodwill provides the services to the disadvantaged, they achieve independence and acquire more than stuff. They obtain self-respect and pride, as they begin working again. Each time you shop at Goodwill, you help another person succeed in life

Q.Who does Goodwill help?

A.Goodwill serves those with barriers to employment. This includes individuals with disabilities. A disability can be developmental or physical; it could be related to mental health or emotional health. Goodwill also serves people in substance abuse recovery, the homeless, and those newly released from jail or prison. Goodwill’s services are designed to meet the training and placement needs of the individual, as well as helping people stay employed or finding accommodations to help at home or work.

Q.What do I receive for my donation?

A.You receive a tax receipt that you can use for a tax deduction. You also know that your donation has helped people with disabilities or other disadvantages find employment throughout Northwest Ohio.

Q.Can I donate a vehicle?

A. At this time we are not currently accepting vehicle donations. 

Q.How do I donate monetarily?

A.Visit our Donate Money page to find out how.

Thank you for your continued generosity and support!

Calculate Your Impact

With the donation impact calculator, you can see the impact your donations make. Use the calculator and then read how your donation change lives. For more information visit

In most cases, donations to Goodwill are tax deductible as a charitable donation at their fair market value. Only you can determine the fair market value of your donation. Goodwill will furnish a written acknowledgement for you at the time of your donation. As the donor you are responsible for obtaining this written acknowledgement and maintaining all tax records.

Please be sure to go through all of your belongings prior to donating to ensure nothing of personal value is being left unintentionally as Goodwill is not responsible for items donated by accident.