Category

Contract Services

Meet Robert

By | Contract Services, Success Stories, Testimonials

Robert McIntosh walked into the Job Connection Center on October 30, 2019 determined to change his future. He had heard from a family friend, that there was a company looking to hire for call center work and thought it would be worth a shot to check it out. According to Robert, he was “desperately looking for a job.”

Robert completed an online application with Credit Adjustment Inc. (CAI, Inc.) that day and registered to participate in the Job Readiness Program in November. Upon completing the three day, 16 hour training, Robert was scheduled for an interview with CAI, Inc. later in the week.

Robert says, “I haven’t interviewed for a real job in 10 years and the job readiness course helped me to ask the right questions at the right time.” We are happy to report that Robert is joining the company effective the first week of January 2020. He goes on to say, “I didn’t think I was going to get a job so fast, because I had been out of the office setting for 10 years.”

Thanks to his new job, Robert says, “Now I will be able to buy clothes and go on trips like I used to do. And I don’t have to worry about how I’m going to afford it, because I have a JOB!!! My first major investment will be to purchase a good used car.”

Meet Keith

By | Contract Services, Success Stories, Workforce Development

Keith has been a familiar face at Goodwill Industries for the last five years. In 2013, he started working with Opportunities for Ohioans with Disabilities (OOD) and selected Goodwill Industries of Northwest Ohio as his vendor to receive vocational services through the Workforce Development program. The first step for Keith was to complete a Community Based Assessment. After he completed the assessment, he started to work with a professional job developer to learn Job Seeking Skills Training and Job Development. In July of 2014, he attended an interview with the CEO of Goodwill and was hired at Goodwill as a part-time building janitor. Since then, Keith has increased his hours and at times works full-time as needed. Keith indicates that “he likes the Goodwill staff and the experience of working at Goodwill Industries Northwest Ohio”. When speaking with his supervisor, he states that Keith is “joyful, courteous, and does his job quietly with no complaints is always willing to help out in the Contracts Division and work various contracts including festivals.” Congratulations to Keith for celebrating 5 years of employment with Goodwill!

Photo of Chad Reynolds

Meet Chad 

By | Contract Services, Goodwill News, Success Stories

Chad Reynolds joined the Goodwill Building The Future Program in April, 2017. Later that month, he was hired by Goodwill in the Contracts Department to do maintenance. According to his supervisor, Chad “shows great overall knowledge in the maintenance field. He works well independently and requires minimum supervision.”

Chad has proven to be a reliable and efficient employee. He is truly a positive addition to the Goodwill family.

Close-up Of A Worker Cleaning Desk With Cloth

Contracts Division

By | Contract Services, Goodwill News, Workforce Development


Goodwill has been providing custodial contract services for over 30 years. The custodial contract department creates a revenue stream to help support Goodwill’s programs and creates employment opportunities for individuals throughout Northwest Ohio.

During the third quarter, we have been diligently working on new custodial contracts to increase employment opportunities and to increase much-needed funding for programs and services.

We were recently awarded cleaning services for TARTA and TARPS buses. In addition, we will clean all TARTA bus shelters. The City of Toledo Department of Bridges and Harbors has contracted us to provide janitorial services for all three of their locations. Toledo Water Division, Erie Street location, has awarded Goodwill with a janitorial contract as well.

Lastly, we have been commissioned by the City of Toledo to assist with the Recycling Awareness Program, creating opportunities of employment for four more Goodwill staff members.

These new contracts will add approximately 25 new jobs at Goodwill providing income and a new beginning for individuals in our community.

“I am very excited about the growth within the contracts division,” said David Takats, Chief Mission Officer. He went on further to say, “To experience this scope of growth in such a short amount of time is a true testament to our high level of quality standards and to our outstanding team members under the direction of Karen Mayer, Director of Contract Services.”

To receive a free quote for custodial cleaning at your business, call 419-255-0070 and ask for Karen!

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