Employee Handbook

The handbook reflects a general description of the policies, procedures, and services and benefits applicable to Goodwill employees.

Consumer Handbook

Goodwill fosters an environment of inclusion and support through its programs, coaches and mission services.

Unemployment Filing

For instructions on filing for unemployment please click the button below.

Corporate Office Employee Safety Manual

The Corporate Office Employee Safety Manual has been prepared as an up-to-date compilation of policies, procedures, and recommended safety practices for Goodwill operations.

Retail Employee Safety Manual

The Retail Employee Safety Manual has been prepared as an up-to-date compilation of policies, procedures, and recommended safety practices for Goodwill Retail operations.

Contracts and Donation Centers Employee Safety Manual

The Contracts and Donation Centers Employee Safety Manual has been prepared as an up-to-date compilation of policies, procedures, and recommended safety practices for Goodwill Contracts and Donation Centers operations.

Transportation Employee Safety Manual

The Transportation Employee Safety Manual has been prepared as an up-to-date compilation of policies, procedures, and recommended safety practices for Goodwill Transportation operations.

2023 Annual Fee Disclosure

2023 Annual Investment Disclosure

Goodwill U Course Catalog

2023 Goodwill U Courses Registration Form

2023 Goodwill U Courses Dates and Times

Leadership Plan Roadmap

Employee Store Charge Policy

Procedures for approval of employee store charges.

Pre-Employment Background Check

Offers of employment are contingent based on the completion of various background checks.

Reasonable Accommodation

Our reasonable accommodation responsibilities under the Americans with Disabilities Act.

Record Retention and Destruction Policy

Our policy is to retain records as required by law, funding sources, or prudence, and to destroy them when appropriate.

Time Reporting Policy

Time reporting requirements for all employees of Goodwill Industries of Northwest Ohio.

Travel Reimbursement Policy

Procedures for authorizing travel and reimbursement of expenses for employees attending official Goodwill business.

Vehicle Management Policy

Policy ensuring the safety of individuals who drive company vehicles.

Download the Whistleblower Policy

You cannot be punished if you report a legal or ethical wrongdoing.

Covid-19 Guidance Manual

FFCRA Poster

Return to Work Training Video

Return to Work Quiz

Travel Reimbursement Form

Download and use this form to document your travel expenses.